Monday, 15 November 2010

Windows Media Player Library Error

When you try to use Microsoft Windows Media Player 11, you may experience any of the following symptoms:

# You cannot view, add, or delete items in the library.

# When you try to use the Apply media information changes option, no changes are applied, and the progress indicator does not appear.

# You receive an error message that states that the library database has become corrupted.

This problem occurs because the Windows Media Player library database has become corrupted.

To resolve this problem, clear the Windows Media Player database. To do this, follow these steps:

1. Exit Windows Media Player.

Click Start, click Run, type %LOCALAPPDATA%\Microsoft\Media Player, and then click OK.

2. Select all the files in the folder, and then click Delete on the File menu.

Note: You do not have to delete the folders that are in this folder.

3. Restart Windows Media Player.

Note: Windows Media Player automatically rebuilds the database.


Marc Liron - Microsoft MVP (2004-2010)

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